La Mesa RV
Digital Transformation Across 11 RV Dealership Locations
The Challenge
A national RV dealership group with 11 locations across four states had grown primarily through trade shows and word-of-mouth. The website was outdated and couldn’t support modern lead capture. Advertising spend—particularly $500K/month in broadcast—had no attribution. Customer feedback went unmanaged, hurting online reputation. Each location operated semi-independently with no unified digital strategy or reporting.
The Outcome
Led a complete digital transformation over three and a half years. Rebalanced $500K/month from broadcast to digital, tripling website traffic and scaling monthly lead capture to 10K+. Re-platformed the website using Next.js and a headless CMS. Integrated ActiveCampaign CRM with DealerSocket for attribution and automation. Implemented AI-driven workflows for video production and email campaigns. Built customer feedback automation that improved Google My Business ratings. Deployed Looker Studio dashboards providing near real-time reporting by store, vehicle class, and campaign.
Key Achievements:
- Re-platformed to Next.js + headless CMS
- Integrated CRM with dealer management system
- AI-driven video & email workflows
- Real-time reporting dashboards by location
Key Results
3x
Site Traffic Growth
$500K/mo
Broadcast → Digital
10,000+
Monthly Leads