Legal

Terms of Service

The terms and conditions that govern your use of our website and services.

Last updated: December 30, 2025

Please read these Terms of Service ("Terms") carefully before using the website or services provided by Brian Fidler ("we," "our," or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1

Service Description

Brian Fidler provides fractional Chief Marketing Officer (CMO) services, AI marketing strategy consulting, and related marketing services to businesses. Our services include:

AI Readiness Diagnostic

Comprehensive assessment of your marketing operations and AI opportunities

Fractional CMO Retainers

Ongoing strategic marketing leadership on a part-time basis

AI Marketing Strategy

Development and implementation of AI-enhanced marketing workflows

Marketing Technology

Guidance on marketing technology stack and implementation

2

User Responsibilities

When using our website or services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use the website and services only for lawful purposes
  • Not interfere with or disrupt the website or services
  • Not attempt to gain unauthorized access to any systems
  • Comply with all applicable laws and regulations
3

Payment Terms

One-Time Services

  • Fee quoted based on scope and complexity
  • Payment due upon booking unless otherwise agreed
  • Deliverables provided within agreed timeline after payment

Retainer Services

  • Monthly subscription billing
  • Payment due at the beginning of each billing period
  • Investment varies based on scope, complexity, and company stage

General Payment Terms

  • All payments processed securely through Stripe
  • Prices are in US Dollars unless otherwise specified
  • Late payments may result in service suspension
  • Refund policy determined on a case-by-case basis
4

Intellectual Property

Our Property

The website content, including text, graphics, logos, and software, is the property of Brian Fidler and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Work Product

Unless otherwise agreed in writing:

  • Deliverables created specifically for you become your property upon full payment
  • We retain the right to use general methodologies, frameworks, and learnings
  • Pre-existing materials and tools remain our property
  • We may use anonymized case studies for marketing purposes with your consent
5

Confidentiality

We take confidentiality seriously. Both parties agree to:

  • Protect confidential information received from the other party
  • Use confidential information only for the intended purpose
  • Not disclose confidential information to third parties without consent
  • Return or destroy confidential information upon request

Note: Confidentiality obligations survive termination of services for a period of two (2) years.

6

Limitation of Liability

To the maximum extent permitted by law:

1.Our services are provided "as is" without warranties of any kind, express or implied
2.We are not liable for any indirect, incidental, special, or consequential damages
3.Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
4.We do not guarantee specific business results or outcomes
7

Termination

By You

You may terminate retainer services with 30 days written notice. Any prepaid fees for the notice period are non-refundable.

By Us

We may terminate or suspend services if you:

  • Breach these Terms
  • Fail to make timely payments
  • Engage in unlawful or unethical conduct

Effect of Termination

Upon termination, you will receive all completed deliverables for which payment has been made. Access to ongoing services will cease at the end of the notice period.

8

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Maricopa County, Arizona.

9

Contact Information

For questions about these Terms of Service, contact us:

Brian Fidler

Email: brian@brianfidler.com

Location: Phoenix, Arizona